Privacy Policy

PhysioPoint Physical Therapy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://physiopointtherapy.com/ (the “Site”), request our services, or otherwise engage with us online or offline.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and any information you provide when you contact us or fill out forms on our Site.
  • Health Information: As a physical therapy provider, we may collect health-related information that you voluntarily share, which may be subject to applicable health privacy laws (e.g., HIPAA).
  • Usage Data: We may collect non-personal information about how you interact with our Site, such as IP addresses, browser type, pages visited, and the time spent on our Site.

Use of Your Information
We use the collected information to:

  • Provide and improve our services, including scheduling appointments and responding to inquiries.
  • Communicate with you regarding appointment reminders, treatment plans, billing, and other relevant information.
  • Send you text (SMS) messages if you have explicitly opted in to receive them. These messages may include appointment reminders, follow-up care instructions, or information about our services. You may opt out at any time by replying “STOP.”

SMS Opt-In and Privacy
If you choose to opt in to receive SMS messages from PhysioPoint Physical Therapy, we will use your phone number solely for the purpose of sending you communications related to your care, appointments, or other services you have requested. We do not share, sell, or transfer your phone number or SMS opt-in details to any third parties for marketing or other unrelated purposes.

Disclosure of Your Information
We may share your information in the following circumstances:

  • Service Providers: We may share personal information with trusted service providers who assist us in operating our business, conducting our affairs, or servicing you, provided that these parties agree to keep this information confidential and use it only to fulfill the services requested by us.
  • Compliance with Law: We may disclose information if required by law, court order, or government regulations, or if such disclosure is necessary to protect our rights or the rights of others, or to prevent harm.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information to a successor entity.

Data Security
We implement administrative, technical, and physical safeguards to help protect the confidentiality, integrity, and availability of your information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Retention of Your Information
We retain your personal information as long as it is necessary for the purposes for which it was collected or as required by applicable law. Health-related information may be retained as necessary to comply with healthcare regulations, insurance requirements, and patient record-keeping obligations.

Your Rights and Choices

  • Opting Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. You may also contact us to request removal from our contact lists.
  • Access and Correction: Depending on your jurisdiction and applicable laws, you may have the right to access, correct, or delete your personal information. Please contact us at the address below for assistance.

Third-Party Links
Our Site may contain links to third-party websites that we do not operate or control. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children without parental consent. If we learn we have collected personal information from a child under 13 without verified parental consent, we will delete that information.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our Site, and the “Last Updated” date will reflect the date of the latest changes. Your continued use of our Site and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

PhysioPoint Physical Therapy
1841 Summit Street
Crown Point, IN 46307
219-801-7777